Franchisee F.A.Q (Frequently Asked Questions)

I am a prospective franchisee and need to have my insurance in place for when I start?

It is highly advisable that upon the issuing of your franchise agreement from your franchisor that you visit www.jimsinsurance.net.au. One of the main delays for franchisees is that they do not apply for insurance soon enough. You need to allow for at least 48 hours at least for your application to be accepted by the insurer. Jim’s Insurance Services also does not issue a certificate of insurance for any product until the payment has been received. Please keep this in mind when applying. We strongly suggest that you apply at least 7 days before your designated start date to avoid any that there may be with your application.

Why doesn’t my policy go for a full year (New Franchisees, only applies to certain Divisions)?

Depending on when you apply for insurance you may notice that the policy will either be up until the 30th April or the 31st October. These are the two common renewal dates that we use for our policies. The reason for the dates is to make the administration aspect easier and to maintain the buying power the Jim’s Group has in regards to the group policies.

For this reason, the policy you apply for is adjusted to reflect the time you are insured for. For example, if a new franchisee applies for public liability on the 8th June 2012 their policy will end on the 30th April 2013. The premium for this period will be reflective of this and you are not charged for a full year. Your premium will be adjusted Pro-Rata to reflect the period of your insurance. When the policy comes up for renewal on the 30th April 2013, the policy would now be for the period of the 30th April 2013 to 30th April 2014. The premium is the adjusted to reflect the full year of insurance.

Any questions in regards to this please email insurance@jims.net or call 1300 546 000

I have sold my franchise and need a refund for my policies?

If you need a refund for your insurance cover due to you no longer being a Jims Franchisee you can email us at insurance@jims.net or call us on 1300 546 000. There are a few things you will need to keep in mind when requesting the refund. The first is that you need to make sure that your franchisor has put in a finish date on the FMS system. If your franchise code is still live when requesting the refund, we will not issue a refund until your code is finished on FMS. Please only request a refund once you know that you have been finished on FMS. Also, keep in mind that we issue refunds only 2 times every month, this is either at the start or in the middle of the month. If you have Premium Funded your insurance please take note that the return premium has to be sent to premium funding to settle your contract which in most cases will lead to a shortfall that needs to be paid by the relevant party stated on the agreement. Premium funding will recover any shortfall from you by corresponding with you directly.

What is Premium Funding?

Premium funding is an option available to franchisees who select insurance policies totalling more than $600. Premium funding is an agreement in which Premium Funding pay your premium on your behalf and then recoup the amount from you via a monthly direct debit. The main purpose is to free up cash, flow especially if you are a new franchisee. Please take note that as with any company there are various charges applicable, it is highly advisable that you read the premium funding document issued with your policies so that you are fully aware of all the terms and charges.

Do I need to make changes to my insurance cover?

If you need to make any changes to your insurance cover, you can do so by emailing us at insurance@jims.net or calling our office on 1300 546 000.

Do I need a certificate of currency?

We can issue you with a certificate of currency for your relevant insurance product(s) once payment has been received by us. This normally takes 1 business day to receipt. If you require a certificate of currency urgently, you can forward us a receipt to insurance@jims.net. Once we have received the receipt we will issue a certificate of currency to your email address.

Does my Sub-Contractor need Public Liability?

It is a common occurrence that franchisees and franchisors engage the services of sub-contractors (Independent Contractors) for various tasks.

Please be aware that the sub-contractors you engage services of, must have their own public liability insurance. Your public liability policy does not cover any sub-contractors you engage; it will cover only your employee(s).

If you are unsure of the difference between a sub-contractor (Independent Contractor) and an Employee, please refer to the link below:

Fair Work Ombudsman

http://www.fairwork.gov.au/resources/fact-sheets/workplace-rights/pages/independent-contractors-and-emplyees-fact-sheet.aspx

Please note that the common indicators provided above are not to be read in isolation, but in conjunction with other indicators to form a complete view.Courts always look at the totality of the relationship between the parties when determining the status of a person’s employment.

We can provide a quote to your sub-contractor but not at the Jim’s Group rate. If you wish to have them insured through us please direct them to obtain a quote via the website.

Fire Service levy

In some Australian states, we are required by law to contribute to the annual budget for fire services. The relevant authority in these States determines the amount of our mandatory contribution. It is calculated on our percentage share of the premium income received by all insurers for particular classes of insurance cover, in the preceding financial year.

We pass the cost of our contribution on to you as a levy which we charge on the premium you pay for the particular class of insurance policies on which our contribution is calculated. We call this the “Fire Services Levy” (FSL).

The states which are affected by the FSL are Victoria, New South Wales and Tasmania. In regards to the products, we offer it is applied to commercial property, tools, home & contents and motor vehicle (NSW) only. Please refer to your quote for applicable Fire Service Rate.

Depreciation Schedule (Only applicable to Jims Mowing Franchisees) for the Tools Policy

Mowing Depreciation Schedule

Lawn Mowers (less than $2,000 in value) and all other Equipment

Less than 6 months old – nil depreciation

6 – 12 months – 25% depreciation

12 to 18 months – 50% depreciation

Greater than 18 months – 75% depreciation

Mowers ($2,000 to $15,000 in value) and all other Equipment

Less than 12 months old – nil depreciation

12 – 18 months – 25% depreciation

18 to 24 months – 50% depreciation

Greater than 24 months – 75% depreciation

Ride on Mowers (greater than $15,000 in value) and all other Equipment

Less than 12 months old – nil depreciation

12 – 18 months – 10% depreciation

18 to 24 months – 25% depreciation

24 to 30 months – 40% depreciation

30 to 36 months – 55% depreciation

Greater than 36 months – 70% depreciation

 

 

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Jim’s Building Construction Insurance

A sign of development is on the way.

In the highly modernised world of today, a countless number of buildings are emerging sporadically.Of course, it’s a sign of development.But since none of us is sure of our future, it is always advisable to take necessary precautions for any possible risks, dangers and unexpected damages or losses.

Think and plan ahead for your cover

That’s why we have to think about construction insurance when we plan to erect any building big or small.

New way construction insurance

The future holds no guarantee and we do not know exactly who controls these unseen forces that cause trouble for our buildings but we know for sure that any calamity or disaster can befall any building at any time without prior notice.

Construction insurance you trust

In such a precarious and uncertain background it is quite consoling to know about construction insurance the committed people who are there to help us.

It is well organised.

We very clearly see the need to have the best security measures for the new buildings coming up, and it’s happy news that there is a very well organised, very efficient, very considerate and caring group of people who are just a phone call away when we face any problem regarding building construction insurance.

Know about building cover.

So in case you face any unexpected loss, accident or damage with regard to your building, construction insurance is the first people you must contact for advice and protection.

Repair your loss with a smile.